External Relations Intern

Filoli is a 654-acre historic site of the National Trust for Historic Preservation, located on the San Francisco Bay Peninsula near Woodside, CA, and one of the finest remaining country estates of the early 20th century.  As a team member here, you will be able to connect rich history with a vibrant future through beauty, nature and shared stories.  You have the opportunity to preserve, build upon and share the wonder of this place.

In our daily interaction with guests, we envision a time when all people honor nature, value unique experiences and appreciate beauty in everyday life.  You will also actively play a part in creating a vibrant future through our 2019-2023 Strategic Plan.  Embedding the core principles of Diversity & Inclusivity, Sustainability and Organizational Excellence into each pillar of the plan, we are focusing on five main pillars of our organization:   People & Culture, Fundraising & Financial Strength, Infrastructure Investments, Visibility & Branding, and Engagement & Education.  We welcome and appreciate your contributions to Filoli.

SUMMARY

Filoli’s Internship program offers college students an introduction to a career in horticulture, public gardens, museums, and nonprofit administration. During the 10-week summer program, interns are welcomed as part of the Filoli community -- collaborating with staff and their supervisor to accomplish projects, interact with Filoli visitors, and regularly meet with their summer intern cohorts. In addition to the duties specific to their daily work, interns will interact with visitors during Filoli’s seasonal public programs. All interns will also have the opportunity to learn about nonprofit public garden management and the interrelationship of work between various departments and our visitors.

Filoli is open to all and works tirelessly and collaboratively to create a place that welcomes and respects everyone. Interns are expected to work both collaboratively and independently and are asked to actively participate in group training sessions. The staff that supervise interns are committed to providing constructive feedback and an experience that mutually benefits interns and the community Filoli serves.

This is a full time (30-40 hours, flexibly scheduled), non-exempt, hourly and seasonal position. Hourly wages are $21.00. The schedule is generally Monday through Friday from 9:00am to 5:00pm but will require some weekends and evenings so flexibility to meet the needs of the organization is important. Please note that public transportation is not accessible at our location. The dates of the 2023 program are June 12 - August 18. Filoli recognizes that regional college schedules vary, so some adjustments to timing may be made once interns are hired in order to best accommodate all program participants.  

EXTERNAL RELATIONS INTERNSHIP

The Internship program is designed to help students gain tangible and meaningful experience in marketing, fundraising, and communications in nonprofits or cultural institutions. The intern will work with Filoli’s Marketing team to help plan Filoli’s social media communications, design digital communications and advertising, and analyze the resulting data. The External Relations Intern will gain experience working with a donor and member database, donor relations, and crafting communications. 

The goal for the External Relations Intern is to leave the program with new skills and an introduction to the various aspects of marketing and fundraising at a nonprofit. Upon completing the program, interns will have gained experience in: crafting compelling donor communications and social media posts; tracking performance metrics for advertising and social media; event planning; donor and sponsor relations strategies; and using photo, video, and data management software (Altru and Blackbaud).

ESSENTIAL DUTIES

• Create social media content including Instagram, Facebook, TikTok, YouTube, and LinkedIn (photos, video, and copy);

• Learn all aspects of digital advertising, including design, targeting, and data collection and analysis;

• Assist with development event coordination including Filoli’s Gala;

• Assist with donor appreciation calls, visits, and tours;

• Through training, become Blackbaud Altru (donor/customer database) certified in fundamentals;

• Interact with staff and visitors at public events as a Filoli ambassador.

MINIMUM QUALIFICATIONS

An individual must be able to perform each duty listed above and any additional responsibilities as directed as well as satisfy the educational and skill requirements listed below:

 Education: 

• High school diploma or GED equivalent;

• Enrollment in a 2 or 4-year college or similar program, including rising freshman.

Experience:

• Some general work, volunteer, or school leadership experience;

• Experience running a social media account (personal, business, club, or organization);

• Proficiency in verbal and/or written communication skills in a secondary language is a plus.

Skills and Abilities:

• Strong communication skills, both written and in-person;

• Comfort interacting with diverse populations including Filoli visitors, donors, staff, and volunteers;

• Able to accurately enter data on spreadsheets and in databases;

• Proficiency with a DSLR or smartphone camera (DSLR provided by Filoli);

• Proficiency with email, basic MS Office applications, Google suite, and basic image editing software;

• Ability to view racial and cultural differences as assets to the organization and recognize that individuals bring unique backgrounds, beliefs, values, and world-views;

• Take direction, multi-task, and work effectively in a team environment.

CERTIFICATES, LICENSES, REGISTRATIONS

A valid Driver’s License or ID is highly recommended.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including:

• Strength sufficient to exert force up to 50 lbs. occasionally and/or up to 25 lbs. frequently, and/or up to 10 lbs. constantly to lift, carry, push and pull or otherwise move objects.

HOW TO APPLY

1. Candidates with the above prerequisites are invited to submit their resumes along with a cover letter outlining their interest, related experience, and background to: https://filoli.applicantstack.com/x/apply/a26ons3el29f

2. Possession of minimum requirements does not guarantee an interview.

3. Please, no phone calls.

4. Thank you for your interest in Filoli!

Please visit our website for more information: www.filoli.org

Filoli is an equal opportunity employer who values diversity in the workplace.